A strong ambassador for Grove City, this individual has proven they can exceed expectations in their work to create a positive visitor experience. Whether through stellar customer service, outside-of-the-box thinking, or everyday kindness, service always comes first for the Individual Trailblazer Award winner. This person can be an employee at a local business, a government representative, or a volunteer with a local organization.

Helpful questions to ask yourself:

• How have they provided customer service above and beyond the call of duty?
• Who is my customer service role model?